We aim for total transparency. Below are answers to the questions we hear most often from new and existing clients. If you can't find your answer here, please don't hesitate to contact us directly.
- Q: What areas do Eagle Eye cover?
- A: We primarily serve High Wycombe and the immediate surrounding areas in Buckinghamshire. For larger projects or specific management contracts, we may travel further; please contact us to discuss your location.
- Q: Are you insured and licensed?
- A: Yes, Eagle Eye Property Maintenance and Management (a trading name of Eagle Eye Group Ltd) holds comprehensive Public Liability Insurance. We ensure all specialist work (gas, complex electrics) is handled by appropriately certified subcontractors. Details are available upon request.
- Q: Do you guarantee your workmanship?
- A: Yes, we provide a 12-month guarantee on all workmanship carried out by Eagle Eye, covering defects arising directly from our actions. This does not cover damage caused by misuse or pre-existing conditions.
- Q: How do I get a quote for a repair or service?
- A: The quickest way is to fill out our contact form or call us directly. For standard repairs, we may quote based on photos and description. For larger jobs, we schedule a free, no-obligation on-site assessment.
- Q: What forms of payment do you accept?
- A: We accept bank transfers (BACS) and direct debit payments. Payment is due upon completion of the work unless a specific contract or payment schedule has been agreed upon in writing.
General Service Questions
Quotes & Payment
Still Can't Find Your Answer?
If your question is not listed, please reach out to us directly. We are ready to provide the clear information and expert guidance you need.